Frequently Asked Questions

How do I know if I need to upgrade my accounting and business management software?

There are several "warning" signs that will let you know that it may be time to start considering an upgrade from QuickBooks, Peachtree, etc. Here are common issues that small businesses experience if they are outgrowing their current software:

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I’m currently using QuickBooks/Peachtree. Do you offer any products that specialize in the upgrade and data-conversion of this accounting software?

MTSI offers the number one mid-market level solution for businesses looking to upgrade from QuickBooks or Peachtree. Sage MAS 90 QuickBooks Special Edition and Sage MAS 90 Peachtree Special Edition are the logical next steps if your business is experiencing growth and you need to upgrade to a more robust solution.

I'm considering a change in my accounting and business management software. What are the things I should look for and consider?

Most mid-market accounting software programs are quite similar. The three main things you should ask yourself about each solution as you begin your search are:

1. Does the solution fit your budget?
2. Will the solution be able to do 90% of the things you're looking for? It won't be able to make you coffee in the morning!
3. And most importantly, is the company you're hiring to do the installation, implementation, data-conversion, and training a reliable one? Choosing the wrong company could make your future day-to-day operations a "challenging" one to say the least.

I'm not sure what solution is best for me. Can you explain what the differences are between Sage MAS 90, MAS 200, and MAS 500?

The main difference between Sage MAS 90 and Sage MAS 200 is speed.Sage MAS 90is generally used for 10 users and below and the work is done on the user's workstation and then sent to the server to be processed ... data is then sent back to that workstation again.

Sage MAS 200 is much quicker and the user does the work on the actual server and the data is then sent to the workstation thru "picture" frames. This is known as a "thin-client" or client-server feature.  Sage MAS 200 is usually used by businesses that have 11-250 users and/or multiple locations where several employees will be logged-in at one time and/or remotely.

In today's volatile economy, it's more critical than ever that every aspect of your enterprise be operating at peak efficiency. Built from the ground-up with Microsoft SQL Server, Visual Basic, .NET platform and Microsoft Office technology, Sage MAS 500 ERP is a complete enterprise management solution. Based on Sage core of unmatched financial accounting software, Sage MAS 500 solutions expand to integrate business intelligence, order processing, distribution, and manufacturing. A free initial "needs analysis" with an MTSI representative will determine which solution is best for you.

I've decided to go with a Sage product … how do I choose the proper company to do the installation, implementation, data conversion, and training?

Choosing the right provider is the most important step when upgrading your accounting and business management software. Many companies just try to push their software "out the door" and lack in the area of support AFTER an implementation. There are six general questions you should always ask:

1. How long have you been in business?
2. What is the experience of your technicians?
3. Can your company handle my hardware/networking needs as well?
4. Do you have any references I can call?
5. Do you OUTSOURCE any of your support services?
6. What is your average response time if I ever have an issue?

Why MTSI? Here are some facts that separate MTSI from the competition:

1. With over 19 years of experience, MTSI has offices throughout the U.S. and is one of Sage's largest Select partners. We specialize in allSage MAS 90,Sage MAS 200, &Sage MAS 500 products and services.
2. Our main focus has always been on improving our customer's bottom-line (profit), top-line (growth), employee productivity and customer service. 100% of our clients are referencable.
3. We handle all of the required steps involved with a software upgrade including implementation, installation, data conversion and training. All of our technicians are Microsoft Certified Systems Engineers and can handle your hardware and networking issues as well.
4. MTSI does NOT outsource any of its support services and is one of the only Sage providers in the nation with a two-hour response time guarantee after an implementation. Others may not respond for days or weeks.
5. Upgrading your accounting and business management software into one solution is an easy task with MTSI on your side.

What is a "needs analysis" and how can it help my situation?

A "needs analysis" involves us coming to your location to find out what your exact business needs are and how you run your current operations. It is our business to know your business and our number one goal has always been the success of our clients. We form long-lasting partnerships with our customers and a possible change in software, in our minds, is just one piece of the puzzle in making a business more successful and profitable. We only suggest our solution if it will greatly increase the value of your company and this is why we have a 100% client-retention rate. We will make a recommendation on the right solution for your exact needs. If our solution fits your needs you can then decide if a demo is an appropriate next step.

How do I schedule a "needs analysis" for my business?

Please call our Business Development Department at 1-866-848-2957.