Support after the sale is the most important thing to look for in a ACT! by Sage reseller. At MTSI, this has always been our philosophy, which has allowed us to never lose a client in over 17 years. Very few, if any other ACT! by Sage resellers, can say the same.
To truly support a client who is running ACT! by Sage CRM software, it requires a dedicated team of certified consultants. At MTSI, we require our technicians to not only be certified on ACT! by Sage, but also to be Microsoft Certified Systems Engineers (MCSE). This provides our clients with a comfort level unsurpassed in our industry. This means that if your ACT! by Sage CRM software is having issues, we can fully troubleshoot the problem, even if it is related to your hardware or network. Some other ACT! by Sage resellers only require ACT! by Sage certifications, which leaves them helpless when the issues are related to hardware and network problems.
Having a "customer mindset" sets MTSI apart from our competitors. Although MTSI is constantly growing and becoming one of the largest ACT! by Sage resellers in the United States, we still maintain the "small company mentality" which is another reason we have never lost a client in all these years.
MTSI has many ACT! by Sage support plans for our valued clients. Please visit the support plans page for more details. To better understand the many ways you can obtain support on your ACT! by Sage CRM software, please visit our Support Procedures and Options page.
At MTSI, we go to great lengths to ensure we keep up with latest technology in order to support our clients better. MTSI was one of the first ACT! by Sage resellers in the country to offer 100% remote support to our clients. This means thousands of dollars in savings for our clients. No waiting for a technician to arrive at your office. No paying for travel time. Just a simple click on our website, and a technician is working on your computer as if he/she was sitting right there. This is the MRATS™ (MAS Remote Access Technology Support™) program. Visit the MRATS™ page for more details.
The bottom line... If you are looking for ACT! by Sage support, then MTSI is the only call you need to make.
To find out more about how MTSI can help your business with Support and Training,
we offer three easy ways to conact us:
Option 1: Call us at 1-866-848-2957.
Option 2: Chat online with a live MTSI staffer by clicking on the chat picture below to find out how we can help your business.
Option 3: Fill out the form below, and we'll get back to you ASAP.
Sage Software, the Sage Software logos, and the Sage Software product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are property of their respective owners.
Marshall Technology Solutions, Inc. (MTSI), the MTSI logos and the MTSI service names mentioned herein are registered trademarks or trademarks of MTSI.
